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HOW TO TRACK MY PACKAGE

WHERE TO FIND MY TRACKING NO.?

1.ON YOUR ORDER SHIPPED NOTIFICATION EMAIL
Step1: Check the email and find the Tracking Numbers directly.

2. ON YOUR ORDER CONFIRMATION EMAIL
Step1: Click View Your Order button to go to your order list.
Step2: Find the Order Status and Tracking Numbers.

3. ON YOUR KOMILY ACCOUNT
Step1: Log into your account at komily.com
Step2: Check your order list and find the Tracking Numbers.

WHERE TO TRACK?

1. Tracking No. starts and ends with 2 letters like: LS568229135CN

Click here to track: https://www.17track.net/en

2. Tracking No. carries 16 characters (digits or combination of letters and digits) like: 4006318033246756 & 2MA679936101000931502

Click here to track: https://www.17track.net/en

If the destination is Canada, then select the “Canada Post” as carrier; if Australia, select the "Australia Post".

3. Tracking No. ends with letters”GB” like: VC026944740GB

Click here to track: https://www.17track.net/en , and select the “JCEX” as carrier.

4. Tracking No. carries 10 digits like: 8386504840

Click here to track: https://www.17track.net/en , and select the "DHL" as Carrier.

5. Tracking No. carries 22 digits like: 9400110200830113623352

Click here to track: https://www.17track.net/en , and select the "USPS" as Carrier.

NOTES:

1. Your tracking number may take 1-3 days to become active from shipping date.

2. If you can't find any tracking no. on your order list, we're still preparing for your package.

3. If you can find more than 1 tracking no. on your order list, we must have shipped in different packages.

4. if you find only part of items has no tracking no., we're still preparing for the shipment of other items.